1. Booking Procedure and Payment
1.1. All access to HJT’s products and services are subject to these same terms and conditions regardless of method of procurement.
1.2. Online bookings will only be accepted on completion of our website booking form. Telephone and email bookings can only be made with an HJT advisor, where information including full delegate name, home/organisational address, mobile telephone number and email address must all be provided.
1.3. Bookings are only secured on receipt of full payment. Attendance of only one delegate is allowed per booking. To secure a place for more than one persons, quantity must be increased online, or seek direct assistance from HJT operations team by contacting them by telephone or email.
1.4. Payment for public courses must be received in advance of the course date or in accordance with the terms of our invoice, whichever is soonest. If this is not possible for any reason then alternative arrangements must be agreed in advance with the HJT Office by telephone or email.
1.5. Payment for notes, publications and online studies must be received by HJT before we can dispatch the relevant items.
1.6 Any invoice that remains outstanding beyond the specified payment period may be referred to our retained debt collection agency (Daniels Silverman Limited) upon which it will be subject to a surcharge of 15% plus VAT to cover the collection costs incurred. This surcharge together with all other charges and legal fees incurred will be the responsibility of the customer and will be legally enforceable.
1.7. Secured payment via our website by credit or debit card is preferred. Payment can also be completed by cheque made out to ‘HJT Training Ltd’ accompanied by a covering note clearly referencing the customer name, organisation, invoice number (where applicable) and product(s) being purchased. Please note that cheque payments will only be accepted for public course bookings if received by us no later than 2 weeks prior to the course date. For any public course bookings made within 2 weeks of the course date, only card or BACS transactions may be accepted.
1.8. For any public course payments that are completed with HJT via telephone, the delegate(s) may be required to present the payment card for verification on the course date. HJT reserve the right to refuse entry to any delegates who fail to do so when asked.
1.9. Fees for in-house training are invoiced in 2 stages. 25% of the contract value will be invoiced at the time of booking by way of a non-refundable deposit to secure the training. The remaining 75% of the contract value will be invoiced upon completion of the training delivery and payment required within 7 days.
2. Confirmation of bookings
2.1. For any bookings or purchases made through our website you will receive an automatic notification via email to your registered email address.
2.2. Late booking confirmation and venue details will be sent via e-mail from the HJT Office to your preferred email address.
3. Course cancellation
3.1. HJT reserves the right to cancel a course or change the date, venue or content of programmes and the names of speakers, lecturers and tutors without prior notice.
3.2. In the event that a course is cancelled HJT will endeavour to notify all delegates in good time and course fees will be reimbursed in full.
3.3. HJT cannot accept liability for refunds for any expenses incurred other than the course fees.
4. Delegate cancellations, transfers & fees
4.1. Refunds will only be issued if cancellation is received in writing at least 10 working days before the course date.
4.2 Invoices will only be credited if cancellation is received in writing at least 10 working days prior to the course date. Invoices will stand for cancellations or no-shows after this deadline and clients will remain liable for 100% of the specified fee.
4.3 Cancellations cannot be made for late bookings that are placed within 10 days of the course delivery date. These late bookings are subject to 100% of the standard course fee regardless of delegate attendance. Any payments made for late bookings are non-refundable.
4.4 HJT runs on a 30 day Invoice policy, the Invoice must be paid within 30 days of booking, or before the course commencement, whichever is soonest. A Late Fee will be charged at 2% of the overall invoice total, if the invoice is overdue.
4.5 If a delegate cannot attend a substitute delegate may be sent in their place. We require written notification of a substitute delegate’s name and contact details prior to the event.
4.6 If a delegate cannot attend then they may transfer onto an alternative course of the same value (subject to availability) or the course fee may be used as credit towards a future course (used within 6 months. Credit will be lost if you do not use within 6 months) This does not affect the payment period for any invoices issued. Original due dates remain and accounts must still be settled accordingly to avoid escalated action.
4.7 We require course transfer /and future course credit requests to be made in writing at least 10 working days prior to the original course date. Any such requests that are made after this time (ie. within 10 working days of the original course date) will be subject to an additional administrative fee of £40+VAT.
4.8 No refunds will be issued once the online subscription has been purchased. You will be charged annually through our secure subscription service. You are able to cancel your renewal, should you wish to do so.
4.9 Cancellation, transfer and future course credit requests should be emailed to HJT Training at enquiries@hjt-training.co.uk
5. Subscription, Online Courses & eBooks
Subscribe Procedure and Payment
5.1 In order to purchase a Course via the Website you must register & pay via the Website. You can log onto your account using the user name and password that you create when revisiting the Course.
5.2 When purchasing a Course via the Website, you can change your order at any time up to the point at which you click the “Place Order” button by using the “Remove” option to remove an item from your basket.
5.3 When you place an order for a Course you are offering to purchase that Course on these Terms. HJT Training reserves the right to decline or cancel your order, or any part of your order.
5.4 Following receipt by HJT Training of your order for a Course via the Website, you will receive an automated email confirming that your order has been received by HJT.
5.5 Orders for these Courses may only be places online on this website only
5.6 HJT reserves the right to withdraw at any time Courses advertised for sale on the Website
5.7 One purchase usage per person. HJT will cancel subscriptions/courses to individuals if multiple users are using one course purchase. During live sessions, cameras must be turned on. Failure to do so you will be automatically removed from the session and a refund will not be issued.
5.8 Secured payment via our website by credit or debit card is only way of payment. Bookings are only secured on receipt of full payment.
Confirmation of Subscription
5.9 For any purchases made through our website you will receive an automatic notification via email to your registered email address.
5.10 Access to the Course may only be accessed on this Website.
5.11 The Website and all of the materials contained on or within them are protected by intellectual property rights. Materials and content include, but are not limited to, the design, layout, look, appearance, graphics and documents on the Website or in our courses or learning materials, as well as all other content on the Website such as (but not limited to) articles and other text, and other content of courses such as slides. All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) subsisting in the design of, or materials on or within the Websites is either owned by us, licensed to us or we are entitled to use it. All such rights are reserved. You may not copy, modify, redistribute, republish or otherwise make use of the materials on or within the Websites, in our Courses or our learning materials available to anyone else without HJTs written permission (including, but not limited to “caching” any material and “mirroring” any material).
5.12 eBooks, are electronic books and cannot be printed and:
- no materials are modified in any way
- no graphics are used separately from accompanying text
- our copyright and trade mark notices appear in all copies; and
– you acknowledge the Website as the source of the material.
5.13 If you have our written permission to provide these materials to another person, you must ensure that they are made aware of these restrictions. You may be responsible to HJT for that person’s non-compliance with these restrictions contained herein.
Subscription cancellation
5.14 Once a purchase is made for the Subscription, there is no cancellation period. You will have access to the subscription for 1 year from the date of purchase. You may cancel your renewal any time within the 1 year. Otherwise your payment will be automatically transacted from your account the following year.
5.15 HJT reserves the right to suspend your subscription if you are in breach of these Terms, especially clause 5.11.
6. Other
6.1. Should you require any reasonable adjustments for any of our public courses please notify the HJT Training Office on telephone number 075 4416 4692 or e-mail enquiries@hjt-training.co.uk and we will endeavour to organise this with the training venue for you.
6.2. If your reasonable adjustments include special dietary requirements then please inform the HJT Office no later than 5 days prior to the course / conference date. HJT use an external provider for all catering purposes and do not accept liability for any failure to meet special dietary requirements.
6.3 All courses offered by the HJT Training (unless otherwise stated) will count towards CPD requirements. In order to claim the CPD activity for any course attended, you are required to put forward a request to the HJT Training via email at: enquiries@hjt-training.co.uk. Certificate confirming CPD activities will be issued if you have attended the full course.
6.4 All online live courses require that the delegates keep their cameras switched on throughout the course duration. Failure to turn your video on, may result in removal of the session, with no refund.
6.5 Delegates are required to follow the same decorum as face-to-face training and make the necessary arrangements such as a quiet space, internet facility, familiarisation with the online platform (Zoom) to avoid disruptions through the live training. HJT Training reserves the right to suspend a delegate’s attendance during the live courses in the event this protocol is not followed and is found obstructing the smooth running of the session.
Consultation Service
Definitions and Interpretation
1.1 In these Terms and Conditions, the following expressions shall have the following meanings:
“HJT” means HJT Training Limited, a company incorporated and registered in England and Wales
“Client” means the individual practitioner, firm, or organisation engaging HJT for the provision of the Services.
“Expert Consultant” means the immigration expert engaged by HJT to provide the Services to the Client.
“Services” means the expert immigration consultancy services to be provided by HJT through its Expert Consultant to the Client.
“Terms and Conditions” means these terms and conditions as amended from time to time in accordance with clause 11.7.
1.2 In these Terms and Conditions, unless the context otherwise requires:
(a) words in the singular include the plural and vice versa;
(b) any phrase introduced by the terms “including”, “include”, “in particular” or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
Basis of Contract
2.1 These Terms and Conditions apply to the provision of Services by HJT to the Client to the exclusion of any other terms that the Client seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
2.2 The Client’s booking of a consultancy session constitutes an offer by the Client to purchase Services in accordance with these Terms and Conditions. The booking shall only be deemed to be accepted when HJT issues written acceptance of the booking, at which point and on which date the contract shall come into existence.
Supply of Services
3.1 HJT shall supply the Services to the Client using reasonable care and skill, in accordance with the booking in all material respects.
3.2 HJT shall use all reasonable endeavours to meet any performance dates specified in the booking, but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services.
3.3 The Services shall be provided primarily through Zoom meetings, unless otherwise agreed in writing between HJT and the Client.
Client’s Obligations
4.1 The Client shall:
(a) Ensure that any information it provides to HJT is complete and accurate;
(b) Co-operate with HJT in all matters relating to the Services;
(c) Provide HJT with such information as HJT may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects;
(d) Obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start;
(e) Comply with all applicable laws, including data protection laws.
4.2 If HJT’s performance of any of its obligations under these Terms and Conditions is prevented or delayed by any act or omission by the Client or failure by the Client to perform any relevant obligation (“Client Default”), then:
(a) Without limiting or affecting any other right or remedy available to it, HJT shall have the right to suspend performance of the Services until the Client remedies the Client Default, and to rely on the Client Default to relieve it from the performance of any of its obligations in each case to the extent the Client Default prevents or delays HJT’s performance of any of its obligations;
(b) HJT shall not be liable for any costs or losses sustained or incurred by the Client arising directly or indirectly from HJT’s failure or delay to perform any of its obligations as set out in this clause 4.2.
Charges and Payment
5.1 The charges for the Services shall be as set out in HJT’s fee schedule in force at the time of booking.
5.2 HJT shall invoice the Client for the charges at the time of booking, unless otherwise agreed in writing.
5.3 The Client shall pay each invoice submitted by HJT within 30 days of the date of the invoice or prior to the consultation, whichever is soonest.
5.4 All amounts payable by the Client under these Terms and Conditions are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under these Terms and Conditions by HJT to the Client, the Client shall pay to HJT such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
Intellectual Property Rights
6.1 All Intellectual Property Rights in or arising out of or in connection with the Services (other than Intellectual Property Rights in any materials provided by the Client) shall be owned by HJT.
6.2 HJT grants to the Client, or shall procure the direct grant to the Client of, a fully paid-up, worldwide, non-exclusive, royalty-free licence to use the deliverables (excluding materials provided by the Client) for the purpose of receiving and using the Services and the deliverables in its business.
Data Protection
7.1 Both parties will comply with all applicable requirements of the Data Protection Legislation. This clause 7 is in addition to, and does not relieve, remove or replace, a party’s obligations or rights under the Data Protection Legislation.
Confidentiality
8.1 Each party undertakes that it shall not disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 8.2.
8.2 Each party may disclose the other party’s confidential information:
(a) To its employees, officers, representatives or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with these Terms and Conditions. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party’s confidential information comply with this clause 8; and
(b) As may be required by law, a court of competent jurisdiction or any governmental regulatory authority.
Limitation of Liability
9.1, HJT shall not be liable to the Client, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with these Terms and Conditions for:
(a) Loss of profits;
(b) Loss of sales or business;
(c) Loss of agreements or contracts;
(d) Loss of anticipated savings;
(e) Loss of or damage to goodwill;
(f) Loss of use or corruption of software, data or information; and
(g) Any indirect or consequential loss.
9.2 HJT’s total liability to the Client, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with these Terms and Conditions shall be limited to the total charges paid by the Client for the Services.
Termination
10.1 Without affecting any other right or remedy available to it, either party may terminate these Terms and Conditions with immediate effect by giving written notice to the other party if:
(a) The other party commits a material breach of any term of these Terms and Conditions and (if such a breach is remediable) fails to remedy that breach within 30 days of that party being notified in writing to do so;
(b) The other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business;
(c) The other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business.
10.2 Without affecting any other right or remedy available to it, HJT may terminate these Terms and Conditions with immediate effect by giving written notice to the Client if the Client fails to pay any amount due under these Terms and Conditions on the due date for payment.
General
11.1 Force majeure. Neither party shall be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations under these Terms and Conditions if such delay or failure result from events, circumstances or causes beyond its reasonable control.
11.2 Assignment and other dealings. The Client shall not assign, transfer, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of its rights and obligations under these Terms and Conditions.
11.3 Entire agreement. These Terms and Conditions constitute the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
11.4 Variation. No variation of these Terms and Conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
11.5 Waiver. A waiver of any right or remedy under these Terms and Conditions or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.
11.6 Severance. If any provision or part-provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these Terms and Conditions.
11.7 Notices. Any notice given to a party under or in connection with these Terms and Conditions shall be in writing and shall be delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case).
11.8 Third party rights. Unless it expressly states otherwise, these Terms and Conditions do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.
11.9 Governing law. These Terms and Conditions, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales.
11.10 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms and Conditions or its subject matter or formation.